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GENERAL ENQUIRIES
You may reach us via email at alletsoap@gmail.com or contact us through mobile via +6597105748
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Our soaps are best kept in a dry area to prevent the build up of moisture. For better storage, get our specially crafted wooden soap dish!
Get your Soap Dish here »
Soaps and salts do not really have any expiry date but there is a date best use before as they both are infused with pure essential oil and the scents will fades.
Please refer to packaging for the best before date.
Our soaps contain naturally sourced oils such as coconut oil and infused with pure essential oils such as lavender, lemongrass, cocoa and more. With our natural ingredients, you can feel safe with alletsoap.
Our bath salts contain naturally sourced bath salts such as dead sea salts and epsom salts which help soften and exfoliate skin. They are also infused with pure essential oils.
alletsoap is suitable for all skin-types including normal and dry skin. For those with very dry skin or other skin conditions, please consult your doctor before using our scrubs.
ORDERS, PAYMENT AND SHIPPING
You can place an order through our website. We will need 3 days to process your order. We will notify you once your order is ready for shipment.
Orders will only be processed once full payment is received.
We accept payments via credit card, debit card or PayPal. We also receive payments via PayNow or Paylah via 97105748.
For payments done via PayNow. We will only start processing your order once we receive your payment confirmation at alletsoap@gmail.com
We do shipping via SingPost (Regular Mail). Delivery of products through SingPost may take between 5 to 7 days. No tracking available. You also have the option to choose delivery through courier (with tracking) and top up for a faster delivery time. Shipping options will be presented upon checkout.
Free shipping for orders above SGD 50 »
RETURNS, EXCHANGE AND CANCELLATION POLICY
In the event that you are unsatisfied with our products, please feel free to let us know and we will be happy to assist you.
Please see our returns, exchange and cancellation policy for further guidance.
You may cancel your order within 24 hours of placing an order. To cancel, please send an email to alletsoap@gmail.com or drop us a message via Whatsapp to 97105748
We are unable to accept returns for the bath salts and hand sanitizers, fragrances range.
If you need further assistance, please reach out to alletsoap@gmail.com for support.
We accept returns request if the following conditions are met: - Return request made within 24 hours of receiving the item - Item is still in original packaging and has not been tampered
Return fees to be borne by customer.